Multi-Location Stevens Gets One-Stop Maintenance Library Access

For more than 56 years, Stevens Aviation has been committed to making its customers successful. Stevens provides factory authorized services for Hawker/Beechcraft, Bombardier, Embraer, Grob and FAR145 authorized services on Citations and other aircraft. Stevens also supports the US Department of Defense on a number of significant depot maintenance, modification and upgrade programs.

Stevens Aviation is a diversified aircraft service provider offering expertise in the areas of aircraft maintenance, modification and refurbishment, aircraft sales, aircraft management, flight services, and fixed base operations. Headquartered in Greenville,SC, Stevens operates facilities in Denver CO (BJC), Nashville TN (BNA), Dayton OH (DAY), Greenville SC (GYH) and Greer SC (GSP).

Two years ago, Stevens Aviation was faced with a challenging issue. As a full-service MRO, charter and FBO service organization providing comprehensive airframe repair and modification work, the Greenville, South Carolina based company had to find a way to manage a growing library of maintenance manuals and associated documents in a patchwork of paper and electronic formats. . .

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Million Air Salt Lake City Goes NavigatorV® Central

When Million Air- Salt Lake City (SLC) was ready to renew its licensing agreement for ATP’s NavigatorV® digital maintenance and regulatory library, it had to address a major implementation issue. In addition to its main facility at SLC, the operator also hosted NavigatorV® at its two other locations--Million Air-Provo in Utah, and at Northwest Aircraft in Aurora, Oregon. That proved to be “very cumbersome,” according to Andy Wilson, the company’s vice president, aircraft maintenance.

“Since each location was too small to have an IT staff, we had to depend on our mechanics to update the libraries as the CDs with the revisions came in from ATP,” said Wilson. “This created a very stressful situation, because mechanics are not trained to be IT experts as their primary skill. In fact, we found that the CDs might be used right away at one facility, while at another, they would sit on someone’s desk for three to five days before they were implemented. As a result, not every facility had access to the latest data in the library at the same time.”

In a practical sense, this meant that not all of the locations were necessarily in compliance with the latest regulatory changes, or maintenance-related updates. “Keeping everything updated was an enormous task, and at times, nobody was on the same page,” said Wilson.

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