Innovation in the distribution and management of technical content, compliance, and safety information is increasingly becoming an important element for manufacturers. Meanwhile, meeting the evolving digital troubleshooting expectations of customers while balancing costs associated with new technology development and implementation can be challenging.
With the combined resources of ATP’s Information Services and Software Solutions teams, original equipment manufacturers can deliver a superior customer experience without the need for heavy internal investment in proprietary applications.
By combining error codes from onboard systems with engineering troubleshooting guidance and real-world field experience, SpotLight® enables both new and experienced service technicians to more effectively diagnose and repair aircraft.
With ATP Libraries, OEMs have access to more than 45,000 maintenance professionals around the globe who use the ATP Aviation Hub as their single source access to the airframes, engines, propellers, components, and regulatory libraries.
How We Can Help
With SpotLight we can diagnose equipment problems 2-4X faster than with other methods, with almost no variation in elapsed time between rookies and experts.
By collecting and sharing best practices and field experiences we provide an unprecedented level of diagnostic capability for operators.
For OEMs, ATP can help with the distribution of technical content as well as in the delivery of leading-edge guided diagnostic software. Our dedicated team of experienced maintenance technicians and regulatory experts are always ready to help build a custom solution to meet your needs.
Further, ATP’s customer success team helps OEMs with a seamless implementation, work diligently to ensure customers and operators receive a superior and innovative experience, and are committed to meeting key performance and revenue objectives.