SpotLight: interactive and guided aviation troubleshooting.
A comprehensive fault isolation solution provides interactive and collaborative troubleshooting while capturing new field experience to grow and retain tribal knowledge and improve first-time fix.
SpotLight, a cloud-based interactive troubleshooting tool, captures field experience and provides just-in-time training.
SpotLight promotes best-in-class aviation troubleshooting processes by presenting tests in the most logical order, refining the possible solution lists and tests in real-time based on provided answers, and giving context sensitive documentation at each step.
SpotLight uses a smart diagnostic reasoning engine that continually optimizes the troubleshooting process.
SpotLight provides a step-by-step aviation troubleshooting guide by using a series of specific and dynamically delivered question and answer options.
Real-time view of all active aviation troubleshooting and help desk escalations, for centralized monitoring, prioritization, and tracking of urgent issues
Read what SpotLight customers have to say about the product and its features.
SpotLight incorporates validated field experience to provide consistent and accurate aviation troubleshooting procedures.
Trusted by manufacturers, airlines, and militaries around the world, SpotLight enables you to monitor, maintain, and collaborate on all unscheduled maintenance.
By using SpotLight, technicians can significantly improve first-time-fix rates and thus reduce overall equipment down time and total repair costs.